Welcome to Te Whatu Ora | Health New Zealand - Taranaki

Te Whatu Ora is the new national organisation delivering health care services across Aotearoa New Zealand.

Te Whatu Ora will be working closely with Te Aka Whai Ora (the new Māori Health Authority) and the Ministry of Health over the next two or three years to deliver a people-centred, equitable, accessible and cohesive service that will be nationally planned, regionally delivered, and locally tailored.

For more information go to tewhatuora.govt.nz

Restricted Visitor Policy in place

For several weeks our hospitals have had very high volumes of patients and with the extra pressure of winter sickness (RSV, influenza, COVID-19, and gastroenteritis) we have reached critical levels of patient demand. This is also impacting hospital staff who are getting sick or having to stay home to look after sick whānau. The current visitor policy at Taranaki Base and Hawera hospitals as of Friday 29 July 2022 is:

  • one visitor or support person per patient at a time where possible
  • visitors of all ages welcome
  • do not visit or attend appointments if you’re unwell, reschedule for when you’re feeling better.
  • you can visit your loved ones in hospital any day of the week, but we ask you to respect our visiting hours of 2pm to 8pm
  • please sign in at our health screening kiosks, sanitise your hands, wear a proper face mask and social distance where possible

There will be exceptions on compassionate grounds on a case by case basis for Maternity and the Children’s Ward, for example where parents and support people may be required. The hospitals will also take into consideration support for palliative patients, and ward managers and or lead clinicians may approve other exceptions based on other compassionate grounds.

If you’re feeling unwell please stay at home and connect with your loved ones in hospital via technology if you can. Patients have access to free wifi thanks to PRIMO.

What you need to know:

  • Please visit during normal hours (2pm-8pm for wards, for a full list click here)
  • Wear a face mask at all times
  • Keep two-metre distancing
  • Do not visit or attend appointments if you’re unwell, reschedule for when you’re feeling better
  • COVID-19 screening will take place at hospital entrances by our security staff
  • Find out where COVID-19 testing centers are here
  • Taranaki Base Hospital main building entrances: To access the main building at Taranaki Base Hospital please use one of the following entrances - main entrance, red path entrance (from main car park), Tukapa Street entrance or the main Maternity entrance. Other entrances are currently closed for public access. See the Taranaki Base Hospital map to locate these entrances.



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