Consumer Council


Are you passionate about putting people first and influencing the way healthcare is delivered in Taranaki?

The inaugural Taranaki DHB Consumer Council is seeking nine members, including two co-chairs. The council is a governance group that meets monthly and reports directly to the chief executive of Taranaki DHB.

The council members will be made up of community focused leaders with a range of diverse backgrounds and thinking that will represent the whole community.

The new council will have a strong focus on improving equity for high-needs populations including Māori, people living in rural communities or with disabilities and young people. The council will have a governance role and work in partnership with Taranaki DHB to enable a community perspective on health matters.

The council operates as true partners of the DHB working to improve health services and meet the needs of Taranaki communities

He aha te mea nui o te ao? He tangata he tangata he tangata
What is the most important thing in the world? It is people, It is people, It is people

Terms of Reference

DRAFT Consumer Council Terms of Reference (PDF 203 KB)

The Role

Role description (PDF 220 KB)


Expression of Interest form (PDF 123 KB)
To apply, please complete the Expression of Interest form above and email to or post to:

Clinical Governance Support Unit
Taranaki District Health Board
PO Box 2016
New Plymouth

Contact us

Jacob Mills, Consumer Engagement Advisor
Phone: 753 6139 ext 8825 or 027 699 6974

Member profiles

Mary Bird - Interim co-chair

Mary grew up in Lyall Bay, Wellington and moved to New Plymouth as a graduate occupational therapist in 1975. She then worked clinically across many specialties at Taranaki DHB, including 24 years of health management experience.

Most recently Mary worked to establish and manage the Clinical Governance Support Unit. Since leaving fulltime work at Taranaki Base Hospital late last year, Mary has come back on board as project lead to establish the Consumer Council.

Mary believes that people do better when those in health work as equal partners with patients and their whānau and is passionate about embedding this council and framework. Mary will be acting as one co-chair of the Consumer Council on an interim basis while the council is forming and embedding into business as usual and will bring her wealth of knowledge of the health sector to the role.

Jacob Mills - Consumer Engagement Advisor

Jake is a Taranaki local, and the Consumer Engagement Advisor at Taranaki DHB. His role is focused on building systems and processes that allow a strong consumer voice at all levels of healthcare. As part of this, he is a driving force behind establishing the inaugural Consumer Council.

Jake has a background in improving accessibility for people with disabilities, and has most recently worked alongside leading New Zealand businesses to shift the way they think about accessibility.

In addition to his previous work, Jake is a former Vice Chairperson for the New Zealand Cerebral Palsy Society and has a passion to ensure all people can fully access health service and putting people with lived experiences at the centre of everything we do in a true partnership model, which will be instrumental to the work of the council.

Jane Parker-Bishop - Co-chair

Jane lives locally in Taranaki with her husband and four children and loves our vibrant province.

Jane is focused on equity and positive community outcomes; this sees her currently sitting on the Taranaki DHB Board as part of a programme called “A Seat at the Table”. Jane is also a Trustee on the Sport Taranaki Board, and a part of Te Ara Whakamua o Waitara Leadership Group.

Jane understands the importance of promoting community involvement in the planning and delivery of health services in Taranaki and draws on her experience in everyday work and life and current governance to add value in this space.

Last updated: Wednesday, June 16, 2021

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