NZNO nurses, healthcare assistants and some midwives plan to strike from 9am on Wednesday 30 July to 9am on Thursday 31 July. Patient safety is our priority and our hospitals will remain open. Continue to attend all appointments unless we have contacted you directly to reschedule.
Wellington Regional Hospital
49 Riddiford Street
Newtown
Wellington 6021
For general enquiries phone 04 385 5999
For patient enquiries phone 04 385 5947 or 04 385 5949
For outpatient appointments email outpatientappointments@ccdhb.org.nz
Parents and guardians may visit at any time.
Regular visiting hours: 10am to 1pm and 3pm to 8pm, 7 days a week.
Te Wao Nui is in the Mark Dunajtschik and Dorothy Spotswood Building at Wellington Regional Hospital.
Street address:
Wellington Regional Hospital
49 Riddiford Street
Newtown
Wellington 6021
How to get to Wellington Regional Hospital by bus
How to get to Wellington Regional Hospital by hospital shuttle
There are parking spaces behind Te Wao Nui as well as throughout the Wellington Regional Hospital campus.
Wellington Regional Hospital map with parking information
There is a drop-off zone and designated parking for children with disabilities. This is under the sheltered area behind Te Wao Nui.
Te Wao Nui allows our team of healthcare providers to come together under one roof to care for tamariki needing specialist medical and surgical care.
We provide paediatric surgical services for pēpi to rangatahi (16 years and under) from:
Te Wao Nui houses our tamariki health services under one roof.
Children requiring emergency care, intensive care, radiology, surgery and other specialist services will continue to receive this care in the main Wellington Regional Hospital.
Level 2 has the main entrance, our reception, and White Cedar Café. It also houses the following services:
We look after tamariki who need tests treatments day stay operations. We are open from 7am Monday to Friday (excluding public holidays). Call us on 04 385 5999 extension 5041.
We look after children who need surgery and surgical care. Call us on 04 385 5999 extension 5518.
This unit provides treatment and assessments for children undergoing cancer treatment. Call us on 04 385 5999 extension 5604.
We look after children with medical conditions who need specialist medical care. Call us on 04 385 5999 extension 5519.
This unit is for any tamariki needing a short period of treatment or observation — up to 24 hours. This unit supports children who have been referred from our emergency department. It is open 24 hours, 7 days a week.
For patients staying overnight, free Wi-Fi is available. Connect to the 'DHBPatientWiFi' network and follow the instructions.
For outpatients, Wi-Fi is available for $5 for 8 consecutive hours.
It is available in:
Purchase Wi-Fi access at the gift shop in the atrium of the main Wellington Regional Hospital.
White Cedar Café is on level 2 opposite reception. The menu contains gluten-free, vegan and vegetarian options.
Opening hours:
Each ward has a play area with age-appropriate toys and activities. The ward 1 play room is open from 8am to 7pm and the ward 2 activity area is open from 8am to 8pm. Siblings are welcome to use the areas but must be supervised.
We have 2 play specialists who work 8am to 2pm, Monday to Friday. The play specialists uses play and distraction to help your tamaiti manage stressful or upsetting procedures. They also provide general play activities for tamariki in the wards.
There are whānau spaces and lounges for teenagers on levels 3 and 4.
There are breastfeeding rooms for whānau and staff on levels 2, 3 and 4.
There is a bedroom for whānau with tamariki in the intensive care unit. The intensive care unit is on level 4 of the main Wellington Regional Hospital building.
Maternity — Wellington, Hutt and Kapiti
There are laundries on levels 3 and 4.
A tour of the Wellington Regional Hospital neonatal intensive care unit.
Wellington Neonatal Intensive Care Unit Tour — YouTube
We welcome 1 parent or guardian to stay during the evening. Other whānau, including tamariki, may not stay overnight.
We support a safe sleeping environment and therefore do not allow parents or guardians to sleep in the same bed as their tamaiti. Parent beds are available for you to use and need to be put away before 8am. You can help yourself to linen and towels from our linen cupboards.
Our doors are locked between 8pm and 6:30am. During these times you can access the ward using the intercom system at the entrance doors. If you leave the ward, please tell your child's nurse in case they need to contact you or your tamaiti needs you.
You may wish to bring familiar items from home to help settle your child. These might include:
We can provide disposable nappies for tamariki to use while on the ward – just let your child's nurse what size they need.
There are no secure lockers available in patient rooms. We try to make the wards as safe as possible but recommend you do not leave valuables unattended.
Each single tamariki room has its own wheelchair-accessible bathroom with a shower, hand basin and toilet. On Kōwhai Ward on level 3 there is also a height adjustable bath. Check with your nurse to see when it is available and how to use it.
If you need a portable baby bath, please ask your child's nurse.
Your tamaiti will be provided with meals throughout their stay in hospital. If they have any special dietary requirements, tell their nurse. We will do our best to meet these but there may be times you need to provide food. We provide standard baby formula.
We are only able to provide meals for mothers of babies up to 6 months old who are breastfeeding. All other whānau must provide their own meals.
Snacks such as bread and fruit are freely available to parents staying with children. For parents staying overnight, toast and cereal is available for breakfast on the wards. A snack trolley visits Ward 1 10am and 11am, Monday to Friday selling food and cold drinks.
Whānau are welcome to eat food on the ward brought from home or elsewhere. There is a fridge and microwave in the kitchen you may use. See our parent notice board for opening hours for places close to the hospital to buy food.
Hot drinks are not available on the wards but are freely available from the Ronald McDonald Room or Hospi Room. All hot drinks must have a secure lid before being brought into the wards. This is to prevent spills and possible burns.
If your school-age child is going to be in hospital for longer than 2 weeks or discharged home but still unable to return to school, we will refer them to the ward school teacher who is part of the Central Regional Health School.
