Ambulance Service

Dial 111 and ask for an ambulance when there is a medical emergency.

Patients with minor ailments or injuries are encouraged to see their GP or attend an Accident and Medical Clinic.

If you are unsure if the medical problem is an emergency you can phone Healthline on 0800 611 116. Healthline has experienced registered nurses to advise people on assistance they should seek – including whether they need an ambulance or whether they need to go to a doctor.

St John

St John is responsible for providing the emergency ambulance and patient transfer services in Taranaki.

St John also has a strong presence and relationships in the community with community care programmes, including:

  • FED’s (Friends of the Emergency Department) volunteers who provide a support role to Taranaki Base Hospital Emergency Department staff. This includes supporting patients and family while waiting for care from the doctors and nurses.
  • Medical coverage at events work throughout Taranaki.
  • Youth divisions.
  • First Aid course and St John Life-link Alarms (the largest supplier of medical alarms in New Zealand)
  • Caring Caller services, where volunteers make daily contact with subscribed people.

As a charitable organisation St John relies on the public to join with it and support it in its work. Ambulance funding comes from a wide variety of sources – including public donations, bequests, grants, government contributions and patient user part charges. Funding for community services comes from the community and health-related commercial activities.

Ambulance Charges



Last updated: Tuesday, November 1, 2022

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