COVID-19 information for the public

The all-of-Government response website covid19.govt.nz has everything you need to know about COVID-19 in one place. The aim of this site is to give people simple steps to unite against the virus and slow its spread, including advice on health, self-isolation, travel, financial support, business and many more areas of life being impacted by COVID-19.

Getting tested for COVID-19

Taranaki DHB has four community-based locations in the Taranaki (New Plymouth, Waitara, Hawera and Opunake) for COVID-19 testing. We advise people to call or text the testing clinics first.

If you are feeling unwell and experiencing symptoms relating to COVID-19 you can get advice and arrange testing through the following options:

For iwi support and information on testing please contact:


COVID-19 testing centres

Please call or text the testing clinics first. If you’ve been referred to the testing clinics from your doctor/GP please go home and wait for clinic staff to contact you with a test appointment time. We ask you not to show up without an appointment, as this will help us manage the waiting times better. There is NO CHARGE for testing, it is FREE.

Please note, the testing centres are only for COVID-19 swab testing and do not provide any other medical treatment, including influenza vaccinations. You need to contact your general practice, doctor or pharmacy for this. 

NEW PLYMOUTH

Base Hospital, David Street, Westown, New Plymouth
Located in the old St Johns Ambulance building (Lorna Street/Gate 3 entrance)
Phone/text: 027 380 1433 please call or text in advance
Open 7 days, 9am-3pm

HAWERA

Please phone/text 027 380 0894 and discuss your needs with the testing team and they will arrange an appropriate time for you to come in, or find a solution for testing if you cannot access one of the clinics. There is NO CHARGE for testing, it is FREE.
Testing is available 7 days/week in Hawera

WAITARA

Waitara Health Centre, 26 Grey Street, Waitara
Phone: (06) 754 8119 please call in advance
Monday - Friday, 8.30am–5.30pm

OPUNAKE

Opunake Health Centre/Coastal Care, 26 Napier Street, Opunake
Phone: (06) 761 7324 please call in advance
Monday - Friday, 8.30am–4.30pm

What is Taranaki DHB doing to manage COVID-19?

As of 10 June 2020:

VISITORS POLICY

To ensure our patients have the opportunity to get well and care is able to be provided by our clinicians we strictly adhere to our visiting hours found below. Visiting outside of these hours is not permitted unless by prior arrangement with nursing staff.

Please do not come in for appointments and to visit patients if you are unwell or have been unwell or have had a stomach bug in the last two days.

We encourage patients to bring in their cell phones to keep in touch with families. General inquiry calls are not put through to the wards.

Please download the NZ COVID-19 tracer app so you can use the QR Codes when coming into our hospitals and other health centres. This will help you keep a record of when you’ve visited our sites.

While it is great for everyone to be able to visit those in hospital we need to remember that patients in our care need time for rest and recovery.

Please respect our staff if they need to discuss visitor numbers to ensure that patients are not overwhelmed in the next few days as we settle into alert level 1 changes.

WARD 2A, 3A, 3B, 4A, 4B
2.00pm - 8.00pm
Monday - Sunday

CHILDREN’S WARD (WARD 2B)
Open visiting for immediate family/caregiver only
General visiting 2pm - 8pm

MENTAL HEALTH
Monday - Friday 3.00pm - 8.00pm
Saturday - Sunday 10.00am - 8.00pm

INTENSIVE CARE UNIT
Open visiting for Immediate family only
However no visiting between 12.00pm - 2.00pm

SEXUAL HEALTH CLINIC
Ph 0508 SEX HEALTH (0508 739 432), 188 Powderham Street New Plymouth
Monday 6pm - 8pm
Tuesday, Thursday & Friday 9am - 12pm

Te Rangimarie Hospice, 5 David Street
Open visiting for families, general visiting 10am - 7pm daily

Useful links


For COVID-19 enquiries email

TDHBCovid.Enquiries@tdhb.org.nz

COVID-19 Healthline number

0800 358 5453