Not well? Choose the right healthcare for you and your whānau

When you’re unwell or injured we want to help you and your whānau get the right care in the right place. If you have a non-urgent health concern, there are a range of community-based health services that can help.

Visit to find health services open near you, or check out the options below.

Visit the Healthify website

Healthify provides helpful information and tips to help you care for yourself at home. This includes general information about keeping well, medications, and common health issues such as coughs, colds and flu, fever; minor injuries, skin issues and more.

Call Healthline on 0800 611 116

Healthline is a free, 24-hour service with registered nurses who provide advice about what’s happening for you and recommend the next steps to get the health care you need.

Visit a pharmacy for advice

Pharmacies can offer health advice on a wide range of common conditions and medicine, such as coughs and colds, bladder infections, eye infections, minor cuts and grazes, the emergency contraceptive pill and a range of other health needs. Visit to find a pharmacy near you.

Book an appointment with your GP/Māori healthcare provider

Children under 14 receive free healthcare and there are low cost GP practices in New Plymouth, Stratford, Ōpunakē, Hāwera and Pātea.
The Community Services Card can help you and your family with the costs of some health services and prescriptions. Find out more at OR

Click here to find a GP or Māori healthcare provider near you

Urgent Care clinics

If your GP is busy or not open, you can visit an urgent care medical centre in New Plymouth or Hāwera. These clinics offer all usual GP and urgent care services such as x-ray services and can treat sprained or suspected broken bones (charges apply).

  • Medicross Urgent Care Clinic
    8 Egmont St, New Plymouth, open 8am-8pm, seven days a week.
    Click here for more information about this service. City Care Pharmacy (next to MediCross) is also available seven days a week, 8am to 8pm.

  • Carefirst Urgent Care Clinic (Westown)
    99 Tukapa St, New Plymouth - open 8.30am – 5pm Mon – Fri.
    06 753 9505
    You do not need to be enrolled with Carefirst to acess their urgent care clinic. Click here for more information about this service.

  • South Taranaki Rural Health General Practice (the Practice)
    37 Hunter St Hāwera (same building as Hāwera Hospital)
    For appointments: email or call either 06 2781383 or free phone 0800 225571, then press 2 for non-enrolled patients.
    Click here for more information about this service.

In an emergency dial 111

If you or a person you are caring for develops difficulty breathing, severe chest pain, fainting or becomes unconscious, call 111 immediately. You can call this number on a mobile phone even if the phone is out of credit.


Last updated: Friday, April 12, 2024

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